BlackBerry North American Outage Detected by Conceivium’s Monitoring Solution
McLean, VA—February 11, 2008—Conceivium Business Solutions, Inc. announced this afternoon that their monitoring and management solution for BlackBerry notified its customers of the BlackBerry outage within seconds through its multifaceted proactive notification process.
All around the United States, the BlackBerry administrators using Conceivium’s monitoring products were plugged into the outage answer within seconds of it occurring. "Without MobileMonitor and MobileAnalyzer today, I would have completely panicked," said a senior BlackBerry administrator at one of the largest banks in the United States. "Conceivium’s monitoring tool did exactly what we needed it to do today. Without it, we would have spun our wheels trying to figure out what was happening to our BlackBerry environment."
Conceivium’s MobileMonitor/MobileAnalyzer product solution sent an instant notification to all BlackBerry administrators which included information about an issue with the BlackBerry messaging and data communication. This information also provided detailed data about the root cause of the problem. These BlackBerry administrators were able to get back to work quickly saving those companies around the United States time and money.
"Today is the day that confirms why it’s so important for every company with a BlackBerry deployment that it needs a comprehensive monitoring and management solution in place for their environment," said Jonas Gyllensvaan, CEO of Conceivium. "These types of outages don’t occur often, but when they do, it can create chaos within the BlackBerry community. Today, we are pleased to report that our solution detected and notified the BlackBerry administrator of the outage. These administrators were lucky--they were able to notify their users of the outage before the help desk was swamped with calls and get on with their day."
MobileMonitor/MobileAnalyzer are powerful solutions that quickly plug into existing network monitoring systems to ensure the optimal performance of the BlackBerry infrastructure through event management, user account management, carrier, server, and user monitoring as well as a complete historical reporting facility. Conceivium offers a 30-day trial of its software.
About Conceivium Conceivium (www.conceivium.com) provides wireless management solutions for Fortune 500 companies around the world. Our comprehensive solutions include BlackBerry Enterprise Server monitoring management tools (MobileMonitor and MobileAnalyzer), Wireless Device Network and Systems Management Solutions (MobileControl and MobileTerm), and BlackBerry Client Development Services (consulting services for tailored solutions). Conceivium’s MobileMonitor solution includes i_Monitors (intelligence monitors), which is patent-pending.
Contact:
Kelly LeBoeuf
Conceivium Business Solutions, Inc.
8300 Greensboro Drive, Suite 800
McLean, VA 22102
Tel: 703.430.6040 x804
Fax: 703.997.8667
Email: kelly@conceivium.com
