Conceivium provides an end-to-end solution for remote monitoring and troubleshooting of BlackBerry Enterprise Servers. We provide powerful solutions that plug into most commonly used network monitoring
applications to ensure the optimal performance of BlackBerry Enterprise Servers. Our products, MobileAnalyzer and MobileMonitor Agent, provide event management, user account management, and a robust reporting facility to maximize uptime.
Administrators can use MobileAnalyzer’s robust reporting facility and extensive search engines to run planning reports and find statistics fast.
Administrative staff can use MobileAnalyzer for inventory and managing user data.
Management can use the product for performance and service benchmarking.
Help desk staff can use the product to quickly resolve BlackBerry support calls.
Combines detailed BlackBerry Enterprise Server and BlackBerry-specific event and warning conditions into your existing event notification and escalation procedures.
Monitor event and error logs to proactively control symptoms before problems occur. We monitor raw log data instead of SNMP data.
BlackBerry SNMP monitoring is very
limited and is often hours behind, which means issues can turn into serious problems before you know it.
BlackBerry infrastructure events and performance reporting
Be in control of your investment and have the data you need to make the right decisions with the click of the mouse.
MobileAnalyzer provides performance data in easy-to-use graphical layouts that allow you to quickly analyze trends in your environment and resolve problems before they affect your users.
Sample Report Guide
Detailed information about all the sample reports included in MobileAnalyzer.
BlackBerry Enterprise Server Management
Web-based multi-user management console that provides help desk staff with quick investigation facilities. Search for users by name, PIN, or phone number devices, reset passwords, and monitor user statistics across the virtual BlackBerry Enterprise Server.
View computer information, memory status, and disk information
Start and stop services
User Management
Clear statistics and filters
Set activation password
Set handheld password
Kill handheld
BlackBerry Enterprise Server Resource Kit Automation (Reporting)
Automated, customizable, BlackBerry Enterprise Resource Kit reporting facility that eliminates the time-consuming task of building reports manually. The report results can be used to analyze trends, assess environments, and plan for the future.
Quickly track data over a day, week, month, quarter, or year with no limitations.
Integrated within the Crystal Reports framework, which allows you to easily export to other data file types and import into existing management reports.
Flexible report filtering allows data comparison between different servers/users and specified dates and times (e.g., report on message activity across the entire BlackBerry infrastructure at once and use the results for load balancing and capacity planning).
Historical data reporting. MobileAnalyzer compiles and catalogues report data daily and can store this data for historical reporting and trending for as long as the administrator chooses to store the SQL data.
