The integration of Conceivium MobileMonitor and Neverfail for BlackBerry Enterprise Server provides an intelligent, closed-loop solution ensuring a fail-safe method so that organizations can continuously stay connected to working applications, no matter where a failure occurs (hardware, software, network, or operating system).
Here’s how it works:
Conceivium’s MobileMonitor keeps watch over areas using specific criteria as defined in the MobileMonitor Configurator.
When an event is triggered, MobileMonitor notifies Neverfail for BlackBerry.
Neverfail for BlackBerry takes pre-emptive measures to correct the problem or initiate an automatic, non-disruptive failover to your secondary server which is completely transparent to your users.
The integration focuses on four common service and mail flow problem areas:
SRP, which monitors worker thread responsiveness, connection timeouts, host responsiveness and availability as well as BlackBerry infrastructure disconnects due to port errors.
Hung thread, which monitors the last hung thread with a specific wait count and message agent restart problems.
System, which monitors the BlackBerry Enterprise Server availability as well as memory issues.
Process, which monitors whether a specific process is running.
Neverfail provides affordable cluster-class high availability and disaster recovery software solutions for BlackBerry Enterprise Server over both a LAN or WAN.
Neverfail’s holistic approach of addressing reliability and resilience to achieve true high availability keeps users continuously connected to mobile email and applications.
And, with Neverfail’s Data Rollback Module, a simple and swift application restart can be performed from an earlier point-in-time to ensure data restoration and regain data integrity quickly and efficiently after data corruption has occurred.
Neverfail’s mission of eliminating application downtime delivers the assurance of business continuity, removes the commercial and IT management costs associated with system downtime, and enables the more productive use of IT resources. Combined with Conceivium's end-to-end solution for remote monitoring and troubleshooting, the integrated solution ensures the availability and optimal performance of BlackBerry Enterprise Servers.
